Fee Schedule:

Particulars: Additional: Fee:
Consignment Exceeds Weight and/or Dimension Restrictions Variable – Passed on at cost to the carrier
Delay in Handover from client to carrier Does not cause missed transportation No charge
Causes an unavoidable expense to the Carrier Cost of that expense not exceeding £100.00
Causes missed transportation Variable – Passed on at cost to the carrier
Missed Delivery First 15 Minutes No charge
16 Minutes – 1 Hour £10.00
1 Hour – 6 Hours £25.00
6 Hours – 24 Hours Charge not exceeding £300.00
Carrier is required to alter RTB transport Variable – Passed on at cost to the carrier
Delivery Reattempt Same Mission and carrier still in the immediate area No charge
Same Mission but carrier has left the immediate area Cost of return transportation if applicable
Seperate Mission 100% of previously agreed rate +
any difference in transport provider fares + applicable missed delivery charges
Phone calls from international locations to client or clients representatives Within zone A, B or C networks* No charge
Within zone D networks* £6.00 Per day on mission – Unlimited calls
Outside zonal networks* £3.00 Per minute or part thereof
SMS messages from international locations to client or clients representatives Within zone A, B or C networks* No charge
Within zone D networks* £6.00 Per day on mission – unlimited SMS
Outside the zonal network* £1.00 Per message
Carrier transportation rescheduling due to an event under Section 3 clause 8 Carrier directly at fault No charge
Carrier not at fault Variable – Passed on at cost to the carrier
Carrier transportation rescheduling due to a delay outside the control of the carrier Example: Missed connection Costs of any fees or fares paid offset against any compensation payments received by the carrier from the providers (e.g. Delay Repay or EU 261)
Carrier transportation rescheduling due to a delay within the control of the carrier Example: Missed connection No charge
Reissue of Proof of Delivery document to client No charge
Reasonable Fees imposed on the carrier by a transportation provider Cost of that expense
Unscheduled overnight accommodation Example: Outbound delay causes carrier to stay overnight Charge not exceeding £300.00
Duplicate invoice via e-mail No charge
Duplicate invoice via post £2.50
Late payment of invoice Payment between 1 and 13 days late £10.00 or 3.99% of invoice amount (Whichever is the greater)
Payment between 14 – 30 days late Additional £25.00 or 3.99% of invoice amount (Whichever is the greater)
Non payment of invoice An invoice will be deemed non paid on the 31st Day Additional £25.00 + Costs associated with any recovery and/or legal action
Fine imposed on the carrier by a regulatory body which arose directly from a delivery mission Carrier at faultNo charge
Carrier not at fault £150.00 plus the full amount the fine / penalty and any other associated costs
Auction of shipment per Section 3 clause 9 and/or Section 4 clause 12 Variable – Passed on at cost to carrier
Disposal of shipment per Section 3 clause 9 and/or Section 4 clause 12 Variable – Passed on at cost to carrier
Any event relating to a matter pertaining to Section 2 clause 7 Minimum of £1,000 – Unlimited

* – Zone A, B and C Networks are defined as the following Countries:

  1. Aland Islands

  2. Albania

  3. Anguilla

  4. Antigua and Barbuda

  5. Aruba

  6. Australia

  7. Austria

  8. Azores

  9. Balearic Islands

  10. Barbados

  11. Belgium

  12. Bermuda

  13. Bosnia and Herzegovina

  14. British Virgin Islands

  15. Bulgaria

  16. Canada

  17. Canary Islands

  18. Cayman Islands

  19. Croatia

  20. Cyprus except Northern Cyprus

  21. Czech Republic

  22. Denmark

  23. Dominica

  24. Estonia

  25. Faroe Islands

  26. Finland

  27. France (incl. Corsica)

  28. French Guiana

  29. Germany

  30. Ghana

  31. Gibraltar

  32. Greece

  33. Grenada

  34. Guadeloupe

  35. Guernsey

  36. Hungary

  37. Iceland

  38. Isle of Man

  39. Italy

  40. Jamaica

  41. Jersey

  42. Kenya

  43. Latvia

  44. Lesotho

  45. Liechtenstein

  46. Lithuania

  47. Luxembourg

  48. Madeira

  49. Malta

  50. Martinique

  51. Mayotte

  52. Mexico

  53. Monaco

  54. Montserrat

  55. Mozambique

  56. Netherlands

  57. New Zealand

  58. Norway

  59. Poland

  60. Portugal

  61. Republic of Ireland

  62. Reunion

  63. Romania

  64. Saba

  65. San Marino

  66. Sint Eustatius

  67. Sint Maarten

  68. Slovakia

  69. Slovenia

  70. South Africa

  71. Spain

  72. St. Barthelemy

  73. St. Kitts and Nevis

  74. St. Lucia

  75. St. Martin

  76. St. Vincent

  77. Sweden

  78. Switzerland

  79. Trinidad and Tobago

  80. Turkey and North Cyprus

  81. Turks and Caicos

  82. United States of America

  83. Vatican City

* – Zone D networks are defined as the following Countries:

  1. Afghanistan

  2. Andorra

  3. Argentina

  4. Armenia

  5. Bahrain

  6. Bangladesh

  7. Bonaire

  8. Brazil

  9. Cambodia

  10. Chile

  11. China

  12. Colombia

  13. Congo, Democratic Republic of

  14. Costa Rica

  15. Curacao

  16. Dominican Republic

  17. Ecuador

  18. Egypt

  19. El Salvador

  20. Fiji

  21. Georgia

  22. Guatemala

  23. Guyana

  24. Haiti

  25. Honduras

  26. Hong Kong

  27. India

  28. Indonesia

  29. Israel

  30. Japan

  31. Jordan

  32. Kazakhstan

  33. Kuwait

  34. Laos

  35. Macau

  36. Macedonia

  37. Malaysia

  38. Moldova

  39. Mongolia

  40. Montenegro

  41. Morocco

  42. Myanmar

  43. Nicaragua

  44. Oman

  45. Pakistan

  46. Panama

  47. Papua New Guinea

  48. Paraguay

  49. Peru

  50. Philippines

  51. Puerto Rico

  52. Qatar

  53. Russia

  54. Saba

  55. Samoa

  56. Saudi Arabia

  57. Serbia

  58. Singapore

  59. Sint Eustatius

  60. South Korea

  61. South Sudan

  62. Sri Lanka

  63. Suriname

  64. Swaziland

  65. Taiwan

  66. Tanzania

  67. Thailand

  68. Tonga

  69. Ukraine

  70. United Arab Emirates

  71. Uruguay

  72. US Virgin Islands

  73. Uzbekistan

  74. Vanuatu

  75. Vietnam

* – Outside Zonal Network is any Country not listed above or a network onboard any Ship / Ferry etc